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Privacy Policy

Last Updated: January 3, 2026

1. Introduction

Welcome to Opinify ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using Opinify, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

  • Phone Number: Required for account creation and authentication via OTP
  • Profile Information: Name, bio, profile picture, and other optional profile details
  • User-Generated Content: Polls, votes, comments, discussions, and other content you create
  • Images: Photos you upload for polls or profile pictures

2.2 Automatically Collected Information

  • Location Data: Approximate location (city/area) to show relevant local polls and content. We do NOT track precise GPS coordinates continuously.
  • Device Information: Device type, operating system, unique device identifiers
  • Usage Data: App interactions, features used, time spent, polls viewed and voted on
  • Analytics Data: App performance, crash reports, and usage statistics via Firebase Analytics

2.3 Information from Third Parties

  • SMS Verification: We use SMSFortius to send OTP codes for authentication
  • Push Notifications: Firebase Cloud Messaging for app notifications

3. How We Use Your Information

We use the collected information for the following purposes:

  • Account Management: Create and manage your account, authenticate your identity
  • Service Delivery: Provide core features including polls, voting, discussions, and news
  • Personalization: Show relevant local content, personalized feeds, and recommendations
  • Social Features: Enable following, followers, achievements, and civic score tracking
  • Notifications: Send important updates, poll results, and engagement notifications
  • Analytics: Understand usage patterns, improve app performance, and fix bugs
  • Safety & Security: Detect fraud, prevent abuse, and enforce our Terms of Service
  • Legal Compliance: Comply with applicable laws and regulations

4. Data Sharing and Disclosure

4.1 We DO NOT Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4.2 Service Providers

We share information with trusted third-party service providers who assist us in operating our app:

  • SMSFortius: SMS delivery for OTP authentication
  • Cloudinary: Image hosting and optimization
  • Firebase (Google): Analytics, crash reporting, and push notifications
  • Cloud Infrastructure: Database and server hosting

4.3 Public Information

The following information is publicly visible to other Opinify users:

  • Your profile name and picture
  • Polls you create
  • Your votes on polls (visible to poll creators)
  • Comments and discussions you participate in
  • Your civic score and achievements
  • Your followers and following lists

4.4 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

5. Data Security

We implement industry-standard security measures to protect your information:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure password hashing (bcrypt)
  • JWT token-based authentication with expiration
  • Regular security audits and monitoring
  • Access controls and role-based permissions

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Update

You can access and update your profile information at any time through the app settings.

6.2 Account Deletion

You can request account deletion through the app settings. Upon deletion:

  • Your account will be immediately deactivated
  • Your personal information will be deleted within 30 days
  • Your public content (polls, votes) may remain anonymized for data integrity

6.3 Location Services

You can disable location access in your device settings. This will limit location-based features but won't affect core functionality.

6.4 Push Notifications

You can disable push notifications in your device settings or app settings at any time.

6.5 Data Portability

You can request a copy of your data by contacting us at the email below.

7. Children's Privacy and Child Safety

Opinify is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately upon discovery.

Opinify has a zero-tolerance policy toward child sexual abuse material (CSAM) and any content that sexually exploits, endangers, or harms minors. We strictly prohibit:

  • Child sexual abuse material (CSAM) of any kind
  • Content that sexually exploits or endangers minors
  • Grooming, solicitation, or trafficking of minors
  • Any content that violates child safety laws in India or internationally

We actively monitor for and report CSAM to the National Center for Missing & Exploited Children (NCMEC) and relevant Indian authorities (CBI, Cyber Crime Portal) as required by law.

If you encounter any content on Opinify that you believe involves child exploitation or abuse, please report it immediately:

Child Safety Reporting

Email: safety@opinify.co.in

India Cyber Crime Portal: cybercrime.gov.in

Reports are reviewed within 24 hours. We cooperate fully with law enforcement investigations.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we retain certain data for legal and operational purposes:

  • Account data: Deleted within 30 days
  • Analytics data: Anonymized and retained for up to 2 years
  • Legal compliance data: Retained as required by law

9. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Third-Party Links

Our app may contain links to third-party websites or services (e.g., news articles). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through:

  • In-app notification
  • Email notification (if provided)
  • Updated "Last Updated" date at the top of this policy

Your continued use of Opinify after changes constitutes acceptance of the updated policy.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale of personal information (we don't sell data)
  • Right to non-discrimination for exercising your rights

13. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: support@opinify.co.in

Child Safety: safety@opinify.co.in

We will respond to your request within 30 days. Child safety reports are reviewed within 24 hours.

© 2026 Opinify. All rights reserved.